by Jacob | Oct 3, 2017 | 2
I have been trying to find a way to ask a question about my recently purchased scoby and it has taken me 20 minutes to locate this in the buy category, even though I don’t want to buy anything at this point. I purchased 2 scobys from Amazon and made my first batch of kombucha with them 7 days ago, I have made a lot of kombucha in the past and recently wanted to start again and so bought your scobys. I have mold on the new ones. It is not brown/white/yellow in any way. It is fuzzy and blueish/greenish. Do you need a picture? Can you please send me replacement scobys?
Thank you for your help.
Hi Julie. You’ll have to contact us through the store you bought the SCOBYs from. Otherwise we won’t be able to send a replacement SCOBY. Thanks.
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